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General Support Section
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All about orders, payment, delivery, security ...
(click here)
Demo versions or .mp3 demo songs can be downloaded from most product pages. If you have any other questions about our products feel free to send us an email
(click here) |
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We provide different kinds of information to support you to install and run our products as easy as possible.
1. Automatic Email after your order via ShareIt
After your online order you will receive an email from ShareIt (our ordering provider).
Please check this email for any last minute information, installation instructions and links to other tools. 2. 'Readme.txt'
A file called 'readme.txt' is included in any of our products.
This file helps you to install the product and includes a trouble shooting part.
3. Help-System
After the successful installation please check the inbuilt help-system (menu '?') to learn more about the operation of the product.
For some products additional manuals (pdf format) are available for download. Please check the product page for more information. 4. Product FAQ
For some products we have created an product FAQ already - other FAQ's will follow - all FAQ's will be updated according to the asked questions.
Vetta Toolkit 2.5 FAQ
Vetta Toolkit 2.1x FAQ Vetta Toolkit 1.0 FAQ POD Toolkit FAQ Zoom R24 Toolkits FAQ Zoom HD Toolkits FAQ Zoom MRS Toolkits FAQ Zoom PS04 Toolkits FAQ Zoom PS02 Toolkits FAQ Kemper Profiling Amp Recover 5. UserForums
A lot of questions may have nothing or little to do with
our products - but with the used gear or computer system.
There are a lot of great forums to help in this cases ! Other users will discuss problems and ideas about your gear. Please use the forums 'search' feature to find the answer. We also visit this forums from time to time to answer questions as well as to inform about news. Line6 Forums: Institute of Noise (International) Official Line6 Forum (International) Official Line6 Forum (German) Zoom Forums: R24 / R8 / HD / MRS / PS Discussion Forum (International) Kemper Forum: International Forum 6. Free Support Request
If you have checked all the information above - and still did not find an answer, feel free to send us a free support request:
iPhone Apps (click here) Music software (click here) (Please ask your questions in English or German) |
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To reactivate any lost program / password (click here)
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If you think you have found a bug in one of our products please send us the report via this
'Free Support Request' (click here)
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All trademarks are trademarks of their respective owners, which are in no way associated or affiliated with soundside.de |