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How to get support in case of any problems ?
We provide different kinds of information to support you to install and run
our products as easy as possible.
1. Automatic Email after your order via ShareIt
After your online order you will receive an email from ShareIt (our ordering
provider).
Please check this email for any last minute information, installation
instructions and links to other tools.
2. 'Readme.txt'
A file called 'readme.txt' is included in any of our products. This file
helps you to install the product and includes a trouble shooting part.
3. Help-System
After the successful installation please check the inbuilt help-system (menu
'?') to learn more about the operation of the product.
For some products additional manuals (pdf format) are available for
download. Please check the product page for more information.
4. Product
FAQ
For some products we have created an product FAQ already - other FAQ's will
follow - all FAQ's will be updated according to the asked questions.
Vetta Toolkit 2.5 FAQ
Vetta Toolkit 2.1x FAQ
Vetta Toolkit 1.0 FAQ
POD Toolkit FAQ
Zoom PS02 Toolkits FAQ
Zoom PS04 Toolkits FAQ
Zoom MRS Toolkits FAQ
5. User
Forums
A lot of questions may have nothing or little to do with our products - but with
the used gear or computer system.
There are a lot of great forums to help in this cases ! Other users will discuss problems and ideas
about your gear.
Please use the forums 'search' feature to find the answer.
We also visit this forums from time to time to answer questions as well as to inform about news.
Line6 Forums:
Institute
of Noise (International)
Official
Line6 Forum (International)
Official Line6 Forum
(German)
Zoom Forums:
MRS / PS04 / PS02 Discussion
Forum (International)
6. Free
Support Request
If you have checked all the information above - and still did not find an
answer - feel free to send us a 'Free Support
Request' (click here).
(Please ask your questions in English or German)
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