Free Support Request

Please use the provided information before sending a support call:

I have checked the email from ShareIt
I have checked the file 'readme.txt'
I have checked the help-system (Menu '?')
I have checked the FAQ
I have checked the forum

About you: *

Name
Email  **
ShareIt Order Number

** Use an email address without spam blocking. We will NOT register to send you an answer.

About the used computer: *

Operating System	Windows 7 Windows Vista Windows Server Windows XP Prof Windows XP Home Windows 2000 Windows NT Windows Me Windows 98 Windows 95 (Other)
Used CPU (e.g. Pentium IV)
CPU Speed (e.g. 2.8 GHz)
Language setting (e.g. English)

Only one CPU          Dual or Multi CPU-System 

 

Please choose the used product: *

KPA: Profiles R24: Pattern Editor HD8/HD16: Pattern Editor (not LE version) HD8/HD16: Song Editor (not LE version) MRS: Pattern Editor MRS: Song Editor POD: Custom Toolkit PS04: Pattern Editor PS04: High Quality Drum Kits PS04: Song Editor PS02: Pattern Editor PS02: Sample Editor PS02: Sample Lock PS02: Song Editor PS02: Patch Editor Vetta: Toolkit 2.5 Vetta: Toolkit 2.0 or 2.11 Vetta: Custom Toolkit 1.0 Vetta: DI Upgrade 1.0 Vetta: CAB Upgrade 1.0 VK8: Upgrade Pack (Other) Other:

 

Please understand that we can not support any OEM or LE versions.

Problemtype: *

Installation problems
No function at all (after successful installation)
Error-Messages during the operation
Some features seams not to work
The program used to work but did not work anymore
Don't know how to use some features
Other

Exact error message (if any):

Your question/report: *

(Note: Fields marked with an asterisk (*) are required fields)

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